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It's official - Larkfield Leisure Centre is Outstanding!

 

006 LLC gym HR DH40908 copyLarkfield Leisure Centre has successfully retained its ranking as one of the top performing leisure centres in the country by the UK’s leading quality assessor for sport and leisure.

The Centre passed the toughest assessment offered by Sport England’s national quality scheme, Quest, to be rated ‘Outstanding’ for a second time. Larkfield Leisure Centre and Tonbridge Swimming Pool are two of just 15 facilities to gain the award from 720 nationally assessed sites.

The scheme is designed to ensure that sports and leisure centres continuously improve to meet the needs of their customers and staff. The advanced award shows that Larkfield Leisure Centre is delivering the highest standards in all aspects from the hygiene and cleanliness of the Centre and its facilities to the quality of its programmes and general service.

Larkfield Leisure Centre underwent a meticulous one-day assessment as well as a mystery visit with assessors appraising all elements of the Centre’s management and operations as well as the service it delivers to customers. To make the process even tougher, managers were not informed when the assessor or mystery visitor would be arriving and customers were consulted as part of the assessment.

The Management Team demonstrated excellence in its Contribution to the Health & Wellbeing of the local community in the final stage of the process.

“This is a truly excellent achievement and all credit goes to Kirstin Brimsted and the team for all of their hard work in ensuring that Larkfield Leisure Centre remains one of the best performing centres in the country,” said Martin Guyton, Chief Executive of tmactive.

Cllr Maria Heslop, Tonbridge & Malling Borough Council’s Cabinet member for Community Services said: “Quest Stretch is the highest accreditation that can be achieved and as such it is an extremely demanding process. By meeting Quest Stretch’s very high standards, Larkfield Leisure Centre has shown its commitment to providing quality facilities and service to its customers.”